About Superior Electrics...
Incorporated in 1917, Superior Electrics is the premier manufacturer of electric kettles, hotplates
and electric heaters in North America. They design and engineer all of their own products, many of
which have won awards. Superior Electrics has exported to the USA, South America, the Caribbean,
South Africa, the Middle East, the UK and Europe.
Superior Electrics Limited has been manufacturing quality electrical appliances in Ontario Canada for
over seventy-five years. Their production facilities are in a modern 70,000 square foot building in
which they have their own tool making facility, fabrication department and modern assembly lines for
completing, testing and packaging products. They take special pride in their quality assurance
procedures, and operate under both CSA and UL certification. (Back to Electric Kettle Shopping.)
Incorporated in 1917, Superior Electrics is the premier manufacturer of electric kettles, hotplates
and electric heaters in North America. They design and engineer all of their own products, many of
which have won awards. Superior Electrics has exported to the USA, South America, the Caribbean,
South Africa, the Middle East, the UK and Europe.
Superior Electrics Limited has been manufacturing quality electrical appliances in Ontario Canada for
over seventy-five years. Their production facilities are in a modern 70,000 square foot building in
which they have their own tool making facility, fabrication department and modern assembly lines for
completing, testing and packaging products. They take special pride in their quality assurance
procedures, and operate under both CSA and UL certification. (Back to Electric Kettle Shopping.)
Electric Kettles
A word about "Cordless" kettles.
The expression "cordless" has become almost synonymous with "rechargeable". In the case of
electric kettles is does not mean that there are rechargeable batteries in the kettle that can be used
to heat water away from an AC power outlet. It means that during heating the kettle sits on a power
base that is plugged into the AC outlet. When the water has boiled the kettle can simply be lifted off
of the base and conveniently moved to where it is to be used without a cord attached (the cord
remains with the base.) When you want to reheat the water, the kettle would have to be returned to
the power base.
Back to Electric Kettle shopping...
Frequently asked questions about Electric Kettles
Q What will happen if I forget to unplug the kettle?
A Many Superior products have an automatic shut-off feature that shuts the kettle off once it has
come to a rolling boil. This is particularly true in all cases of our "cordless" or "cordfree" models. In
these cases, when the kettle has shut itself off or if you shut it off by means of the switch provided,
there is no problem leaving the kettle plugged into the wall receptacle. Should this feature fail, the
boil dry protection described below takes over. In all other models that do not have the "automatic
shut-off" feature, the kettle will boil until dry and then will shut itself off and recycle indefinitely. This
is a safety feature but Superior does not recommend that you allow the kettle to boil dry on a regular
basis as this feature should not be overused. Finally, all Superior kettles have an additional safety
fuse in case the boil dry feature fails. In this case, the kettle will shut-off and not reset and will
require factory service to re-instate its operation.
Q How can I clean my kettle?
A Never immerse the kettle in water. When first used, the kettle should be cleaned by filling it
with fresh water, bringing it to a boil, and discarding the water. This should be repeated several
times. Both stainless steel and plastic kettles should be kept clean externally with a damp
non-abrasive cloth. Deposits that form in the kettle and on the element may be removed with a
descaler suitable for use on the type of kettle (stainless or plastic) you have purchased. It is
recommended that the descaler be diluted before use. Alternatively, a dilute solution of vinegar and
water (1 part vinegar to 4 parts water) may be used. In both cases the solution should be left to
stand in the kettle no longer than five minutes, swished around inside the kettle, and then poured
out. The kettle may be boiled during the process. The kettle should then be rinsed thoroughly with
clean water. If the deposits are not completely removed by this process, the procedure may be
repeated as many times as necessary.
Safety note: Unplug all electrical appliances from the electrical outlet before removing parts or
cleaning. Please read and refer to product use and care guide for basic information.
Q How often should I clean my kettle?
A The process of boiling water necessarily precipitates out the dissolved minerals occurring
naturally in the water. Some of these minerals float in the water but many tend to adhere to the
interior of the kettle. Their colour can vary from red (iron) to white (calcium). Their precise
composition depends on your water supply. When they deposit on the element, they cause the
kettle to take longer to boil and thereby waste electricity. In time, the deposits may flake off causing
unsightly particles in the water. In extreme cases these deposits may cause failure of the element.
For these reasons, it is strongly recommended that you clean the interior of your kettle in the
manner prescribed above every two months. Depending on the mineral concentration of the water
supply in your area, this procedure may be required more frequently.
Q What is an "immersion element"?
A Immersion elements are elements which operate immersed in water. They are a very efficient
means of boiling water as virtually all of the heat energy is transmitted directly into the water.
Q Why am I getting a white residue on the water after it has boiled?
A This residue is the result of the minerals in your tap water. The white residue is usually calcium
which is not harmful to ingest. To avoid these precipitates, you may want to use distilled or
chemically filtered water.
Back to Electric Kettle shopping.
A word about "Cordless" kettles.
The expression "cordless" has become almost synonymous with "rechargeable". In the case of
electric kettles is does not mean that there are rechargeable batteries in the kettle that can be used
to heat water away from an AC power outlet. It means that during heating the kettle sits on a power
base that is plugged into the AC outlet. When the water has boiled the kettle can simply be lifted off
of the base and conveniently moved to where it is to be used without a cord attached (the cord
remains with the base.) When you want to reheat the water, the kettle would have to be returned to
the power base.
Back to Electric Kettle shopping...
Frequently asked questions about Electric Kettles
Q What will happen if I forget to unplug the kettle?
A Many Superior products have an automatic shut-off feature that shuts the kettle off once it has
come to a rolling boil. This is particularly true in all cases of our "cordless" or "cordfree" models. In
these cases, when the kettle has shut itself off or if you shut it off by means of the switch provided,
there is no problem leaving the kettle plugged into the wall receptacle. Should this feature fail, the
boil dry protection described below takes over. In all other models that do not have the "automatic
shut-off" feature, the kettle will boil until dry and then will shut itself off and recycle indefinitely. This
is a safety feature but Superior does not recommend that you allow the kettle to boil dry on a regular
basis as this feature should not be overused. Finally, all Superior kettles have an additional safety
fuse in case the boil dry feature fails. In this case, the kettle will shut-off and not reset and will
require factory service to re-instate its operation.
Q How can I clean my kettle?
A Never immerse the kettle in water. When first used, the kettle should be cleaned by filling it
with fresh water, bringing it to a boil, and discarding the water. This should be repeated several
times. Both stainless steel and plastic kettles should be kept clean externally with a damp
non-abrasive cloth. Deposits that form in the kettle and on the element may be removed with a
descaler suitable for use on the type of kettle (stainless or plastic) you have purchased. It is
recommended that the descaler be diluted before use. Alternatively, a dilute solution of vinegar and
water (1 part vinegar to 4 parts water) may be used. In both cases the solution should be left to
stand in the kettle no longer than five minutes, swished around inside the kettle, and then poured
out. The kettle may be boiled during the process. The kettle should then be rinsed thoroughly with
clean water. If the deposits are not completely removed by this process, the procedure may be
repeated as many times as necessary.
Safety note: Unplug all electrical appliances from the electrical outlet before removing parts or
cleaning. Please read and refer to product use and care guide for basic information.
Q How often should I clean my kettle?
A The process of boiling water necessarily precipitates out the dissolved minerals occurring
naturally in the water. Some of these minerals float in the water but many tend to adhere to the
interior of the kettle. Their colour can vary from red (iron) to white (calcium). Their precise
composition depends on your water supply. When they deposit on the element, they cause the
kettle to take longer to boil and thereby waste electricity. In time, the deposits may flake off causing
unsightly particles in the water. In extreme cases these deposits may cause failure of the element.
For these reasons, it is strongly recommended that you clean the interior of your kettle in the
manner prescribed above every two months. Depending on the mineral concentration of the water
supply in your area, this procedure may be required more frequently.
Q What is an "immersion element"?
A Immersion elements are elements which operate immersed in water. They are a very efficient
means of boiling water as virtually all of the heat energy is transmitted directly into the water.
Q Why am I getting a white residue on the water after it has boiled?
A This residue is the result of the minerals in your tap water. The white residue is usually calcium
which is not harmful to ingest. To avoid these precipitates, you may want to use distilled or
chemically filtered water.
Back to Electric Kettle shopping.
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